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The cancellation policy for your booking varies based on the selected room rate.

Non-Refundable Rates: If you opt for the non-refundable rate, it means you're getting a great deal, but do keep in mind that these bookings require full prepayment at the time of booking and cannot be changed or cancelled.

Flexible Rates: With our flexible rates, you have the freedom to pay later, and cancellation is free until 16:00 hours CET one day before your scheduled arrival.

Please note the following important details:

Early Departure: If your plans change, and you leave early, there will be an additional charge for the first night following your departure.

No Show: In the event of a no-show, you will be responsible for the cost of the first overnight stay, and subsequent booked nights will be forfeited.

If you made your booking directly through our website, you have the flexibility to manage your booking online. Simply visit our Change or Cancel Booking page, and all it takes is your email address and booking number (found in the confirmation email) to make adjustments.

Rate Changes: Tweaking your booking? Just be aware that modifications may result in a change to the rate.

Unfortunately Savoy Hotel Rotterdam doesn't have disabled-friendly facilities.

If you don't have a creditcard you can make a reservation by phone or e-mail.

Throughout the hotel, we offer free Wi-Fi. So no matter if you are in your room, in our lobby or in our restaurant, you will have free connection everywhere.

You pay securely with credit card or IDEAL via our secure payment link when making your booking online.

Although we really like dogs, cats and rabbits, we like to be considerate to everyone. Unfortunately, your pet is not allowed to sleep in our hotel.

At Savoy Local you can count on an honest and fresh breakfast every day, according to the Dutch Cuisine guidelines. A great start of the day with fresh, healthy and local products! For a tasty lunch and delicious snacks you've also come to the right place. Slide into our cozy lounge or settle down on the sunny terrace.For dinner we are surrounded by restaurants with diverse cuisines. We gladly share our dining tips with you.  

A 'twin-bed' has two seperate bed parts, a 'double-bed' is a bed for two persons.

Discover the beautiful surroundings of Rotterdam by bike. You can rent a bike at the hotel. Ask at reception for availability and prices.

There are special family rooms available at the hotel. You can make a reservation by phone or e-mail.

Public (paid) parking is available across the hotel in parking garage ‘de Kiphof’ (Kipstraat 177). Check the Location and Practical Information pages for the latest parking information and prices. 

Check-in at Savoy Hotel Rotterdam is possible from 15:00. Check out is possible until 12:00.

Extend your stay with late check-outs, subject to availability and a nominal fee. For details, enquire at the hotel.

Eden Hotels has clear conditions for making a reservation and minimum age. You must be at least 18 years old to make a booking and stay at our hotels without a parent or guardian.

Of course you can. From 10 rooms or more belonging to one group, booked separately or through one group reservation, special group conditions always apply. Please contact the hotel's reservation department to agree on these, so that there are no surprises.